Can I delete a CIS registration?
Do you have a CIS registration? Only the person who registered you can remove the registration before the term has expired. You cannot delete your CIS registration from the system yourself, but you can challenge it if you think it is unjustified. We explain how you can have a CIS registration deleted.
Challenging unjustified CIS registration
Do you suspect that your CIS registration is wrongful or incorrect and want to delete it? If so, you can always lodge an objection. You can submit a request for correction to your insurer. On the website of Stichting CIS you can download a form on which you can indicate why you think the registration should be corrected. Stichting CIS will then pass on the request to your insurer. The insurer will then decide whether they accept or reject the request.
Does your insurer refuse your request? Then the CIS registration will remain in place. If you do not agree with this, you can submit a complaint to the insurer's complaints committee. If this does not result in a successful outcome, the next step is to submit your complaint to the Financial Services Complaints Institute. In extreme cases, you can take your complaint to court. However, this often involves high legal costs.
When will my CIS registration be automatically deleted?
When your CIS registration disappears from the database depends on the type of report:
| Type of notification | Duration of registration |
|---|---|
| Negative claim-free years | 15 months |
| Non-compliance with financial obligation | 3 years |
| Damage | 5 years |
| Driving disqualification | 5 years |
| Breach of contractual obligations | 5 years |
| Insurance fraud | 8 years |
After this time, your CIS registration will automatically be deleted from the database. You will not be personally informed when the registration has been deleted.
Are you registered with CIS? Then you can submit a request for access to your file. You can send a written request with a copy of your ID by e-mail or post. If you wish to purchase insurance through Alpina, we unfortunately cannot request this information for you. Insurers are not allowed to give us information about the content of your CIS registration due to privacy laws.
CIS registration not removed? Get insurance through Alpina!
Does your insurer decide not to remove the CIS registration? Then you can actually only turn to the insurance company De Vereende for insurance. De Vereende was specially founded by insurers for insuring special risks. They have a broader acceptance policy and in principle they accept everyone as an insured. Of course, this is subject to a number of conditions. For example, the insurance premium is considerably higher than with other companies, you have to pay three months' premium in advance and in most cases you pay a deposit.
With us you can, as the only one in the entire Netherlands, calculate online an indication premium for your insurance via De Vereende. In this way you know in advance where you stand. Please bear in mind that the coverage of your insurance only takes effect when you have paid the first premium and have returned the application form fully completed and signed. It can therefore take a few days before you are covered.
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